Shipping policy
Shipping & Delivery Policy
At Heera Textiles, we aim to process and dispatch your order as quickly as possible.
Order Processing & Dispatch
Orders are generally processed and shipped within 2 working days after successful order confirmation/payment.
Working days exclude Sundays and public holidays. During festivals, sales, high-volume periods, or circumstances beyond our control, processing may take longer.
Estimated Delivery Time
Once your order has been dispatched, it is generally expected to be delivered within 5–10 days.
Delivery time may vary depending on:
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Your delivery location and PIN code
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Courier availability in your area
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Operational conditions of the courier company
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Public holidays, weather conditions, strikes, natural events, or other circumstances beyond our control
The stated delivery period is an estimate and should not be considered a guaranteed delivery date.
Shipping Partner
We use Shiprocket and/or courier partners made available through Shiprocket for shipping and delivery of orders.
Once an order is handed over to the courier, delivery and tracking are also subject to the courier partner's operations and serviceability.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address, PIN code, mobile number, and other required delivery information while placing an order.
Heera Textiles will not be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information supplied by the customer.
Contact
For any shipping or delivery-related query, contact us at:
This is the official customer-support contact channel of Heera Textiles.