Contact information

Contact Information

Thank you for shopping with Heera Textiles.

For questions regarding orders, products, payments, shipping, damaged or defective products, or other Website-related matters, please contact us through our official customer-support channel.

Official Contact

Heera Textiles

Website: heeratextiles.com

Email: contact@heeratextiles.com

Email is our official and primary customer contact channel.

When contacting us regarding an existing order, please include your order number and the email address or other relevant details associated with the order so that we can assist you efficiently.

Damaged or Defective Products

Claims concerning damaged or defective products must be submitted within 7 days of delivery.

Please include your order details and the required clear, continuous unboxing video showing the parcel before opening and the product during the complete unboxing process.

Please refer to our Return, Refund & Exchange Policy for complete requirements.